The crashes of two Boeing 737 Max jets that took the lives of 346 people in less than five months were preceded by a complex series of engineering, economic, corporate and regulatory decisions whose combined interplay contributed to tragic unintended consequences. The fallout from the two disasters in Indonesia and Ethiopia is no less complex.
From Marc Narkus-Kramer a Plexus Catalyst and Plexus Institute board member. My interest in Plexus began when I was working at the MITRE Corporation and experienced the power of complexity thinking and practice that Plexus introduced to a project. I recently retired from MITRE and decided to explore how to build a process for organizational
